aeg67's Privacy Policy

1 Introduction & Scope

aeg67 is an online betting and casino platform operated for players in Bangladesh. We place the highest importance on our users' privacy and are committed to ensuring the proper protection of their personal information.

This privacy policy applies to all services, the website, and the mobile version of the aeg67 platform. When you register, access, or use any service on our platform, you are considered to have accepted the terms of this policy.

aeg67 believes that transparency and trustworthiness are the foundation of a lasting relationship. That is why this document clearly states what information is collected, how it is used, and when it may be shared with third parties.

2 Information We Collect

We collect various types of information when you create an account and use services on aeg67. A breakdown by category is provided below.

2.1 Identity & Contact Information

• Full name and date of birth
• Email address and mobile number
• Residential address
• National ID or passport number (for identity verification)

2.2 Financial & Transaction Information

• bKash, Nagad, Rocket, or bank account details (for deposits and withdrawals)
• Transaction history, deposit amounts, and dates
• Withdrawal requests and processing details

2.3 Gaming Activity Information

• Betting history and amounts
• Gaming patterns and preferences
• Bonus usage and wagering activity
• VIP level progress and reward usage

2.4 Technical Information

• IP address and device type
• Browser version and operating system
• Session duration and login times
• Cookie and session data

3 How We Collect Information

aeg67 collects information in the following ways:

• Registration form: Information you provide when creating an account.
• Identity verification process: Documents collected during KYC (Know Your Customer) verification.
• Transaction records: Data automatically collected during deposits and withdrawals.
• Platform use: Information automatically collected while you engage in gaming activity.
• Via support contact: Information provided when seeking assistance through live chat or email.
• Cookies & tracking: Technical data collected when you access the website.

4 Purpose of Using Information

aeg67 uses collected information only for the following legitimate purposes:

4.1 Account Management

Information is used to create, verify, and securely manage your account. Identity verification is essential for preventing fraud and complying with anti-money laundering policies.

4.2 Financial Transaction Processing

Financial information is used to complete deposits and withdrawals successfully. Accurate verification is required to ensure the minimum ৳500 deposit and withdrawal on aeg67.

4.3 Providing Customer Support

Information is used to help resolve any issues you encounter. Our 24/7 live chat and email support team uses your information to provide fast and effective service.

4.4 Ensuring Responsible Gaming

By analyzing gaming patterns, we identify possible signs of problematic behavior and provide assistance when needed. This is part of our responsible gaming policy.

4.5 Platform Improvement

By analyzing your usage patterns, we improve service quality, add new features, and enhance the user experience.

4.6 Marketing Communications

With your consent, we may send you relevant offers, bonuses, and promotional information. You can opt out of these communications at any time.

5 Data Storage & Security

aeg67 follows industry-standard technologies and practices to protect your information. The key elements of our security measures are described below.

5.1 Technical Security

• SSL encryption: All data transfers are encrypted using SSL (Secure Sockets Layer) technology.
• Database encryption: All stored sensitive information is kept in an encrypted format.
• Firewall protection: Advanced firewall systems prevent unauthorized access.
• Regular security audits: Regular audits are conducted to identify system vulnerabilities.

5.2 Administrative Security

• Only authorized personnel have access to personal information.
• All staff receive training on data protection.
• Every instance of data access is logged and monitored.

5.3 Data Retention Period

Information is retained in accordance with legal obligations and business requirements. Some information, particularly financial transaction records, may be kept for a specified period even after an account is closed. Once the retention period ends, information is securely deleted.

6 Sharing Information with Third Parties

aeg67 never sells your personal information to third parties for commercial purposes. However, information may be shared in the specific circumstances below:

6.1 Service Provider Partners

Necessary information may be shared with providers of payment processing (related to bKash, Nagad, Rocket, and bank transfers), technical infrastructure, and fraud detection services. These partners are contractually bound to comply with our privacy policy.

6.2 Legal Obligations

It is our legal obligation to disclose information in response to a court order, government directive, or a lawful request from a law enforcement authority. In such cases, we will provide only the specific information requested.

6.3 Anti-Money Laundering (AML) & Fraud Prevention

If suspicious financial activity is detected, the relevant information may be provided to legal authorities.

6.4 Business Restructuring

In the event of a merger, acquisition, or business restructuring, user information may be transferred to the new entity. We will provide advance notice in such cases.

7 Cookies & Tracking Technologies

Cookies and similar technologies are used on the aeg67 website to improve the user experience.

7.1 Types of Cookies

• Essential cookies: Used to maintain login sessions and security; these cannot be disabled.
• Functional cookies: Used to remember your preferences and settings.
• Analytical cookies: Help analyze traffic and usage patterns.
• Marketing cookies: Used to display relevant advertisements.

7.2 Cookie Control

You can disable or delete cookies from your browser settings. However, disabling essential cookies may affect some important functions of the platform.

8 Your Rights

As a user of aeg67, you have the following rights regarding your own information:

• Right of access: You can request to know what information we hold about you.
• Right to rectification: You can request correction of inaccurate or incomplete information.
• Right to erasure: In certain circumstances you can request that your information be deleted, though this may not be possible where legal obligations exist.
• Right to restrict processing: In certain cases you can request that the processing of your information be limited.
• Right to data portability: You can request that your information be provided in a commonly used format.
• Right to object: You can object to your information being used for marketing purposes.

9 Protection of Minors

aeg67 strictly prohibits anyone under the age of 21 from using the platform. This is a platform operated exclusively for those aged 21 and above.

We do not intentionally collect any information from minors. An age verification process is in place at registration, and identity documents are checked in suspicious cases.

If it comes to our attention that a minor's information has entered our system, that information will be deleted immediately and the account will be closed.

10 Changes to the Policy

aeg67 reserves the right to update this privacy policy when necessary. The following procedure will be followed when changes are made:

• The updated policy will be published on this page and the "Last Updated" date at the top of the page will change.
• For significant changes, a notification may be sent to your registered email.
• Continued use of the platform after changes are made will be considered acceptance of the new policy.
• If you do not agree with the policy, you may request that your account be closed.

We recommend that you visit this page regularly to stay informed about the latest policies.

11 Contact

If you have any questions, concerns, or requests regarding this privacy policy, please contact us. aeg67's support team provides service in both Bengali and English.

If you have any complaints regarding data protection, please email us with as much detail as possible. We take every complaint seriously and try to respond as quickly as possible.